Frequently asked questions
Is there a minimum order quantity (MOQ) for bulk purchases?
Yes. Our minimum bulk order starts from **25 pieces per SKU**. For certain luxury items like marbleware or large candles, the MOQ may vary depending on production requirements.
Do you offer special pricing or discounts for bulk orders?
Absolutely. We offer tiered pricing based on order volume. The larger the quantity, the more value we can extend to you — without ever compromising on quality or presentation.
How much time do you need to fulfill a bulk order?
Timelines depend on the size of the order and product type. Smaller bulk orders (50–100 pieces) are usually fulfilled within **10–14 days**, while larger orders may require **3–4 weeks**. We’ll share clear timelines upfront so you can plan confidently.
Can the products be customized for bulk orders?
Yes. We can add bespoke elements like company logos, initials, event motifs, and personalized notes. For some SKUs, even the fragrance or packaging details can be customized. Our team will guide you on the best-fit customization options for your chosen product. Our MOQ for Bespoke + Bulk Order is 300 units.
Can I mix and match different SKUs in a bulk order?
Yes, you can combine multiple SKUs (candles, aroma tablets, marbleware, etc.) within the same bulk order. We’ll also help you curate assortments that maintain visual harmony when gifted together.
Do you deliver to multiple addresses or just one bulk location?
We can do both. For corporations, we typically deliver in bulk to one location. For personal clients, we also manage **doorstep delivery to multiple addresses** (additional logistics charges may apply).
What payment terms are available for bulk orders?
For bulk orders, we usually require a **50% advance** to begin production, with the balance payable before dispatch. For large corporate accounts, customized payment terms can be discussed.
Do you provide samples before confirming the order?
Yes. On request, we can provide samples of our listed SKUs so you can evaluate the product and packaging before placing a larger order.
Do you offer corporate invoicing and GST compliance?
Yes, all bulk orders are GST-compliant. We provide proper invoices suitable for corporate accounting and procurement.
How do you handle fragile products in bulk shipments?
Every product is individually protected with secure, eco-conscious cushioning and packed in sturdy cartons to minimize breakage. For large shipments, we partner with trusted logistics providers to ensure safe delivery.