At Touchwood, gifting is not transactional — it’s an experience. We combine luxury craftsmanship, Indian artistry, and modern design to create gifts that feel intentional and memorable. Every product is handcrafted in small batches, sustainable, and designed to be reused, making your gesture stand apart with meaning and elegance.

Since our hampers are handcrafted, personalized, and perishable in parts (like edibles), we do not offer returns or exchanges. However, in the rare case of any damage or defect in transit, we will replace the item promptly to ensure you always have a flawless experience.

Yes, absolutely. We specialize in bespoke hampers where you can personalize everything — from product selection and fragrances to packaging, logos, and event motifs. Whether it’s for weddings, corporates, or private milestones, our team curates hampers that are exclusive to you and your story. Head over to Bespoke Gifting for more information

Yes. We provide tiered pricing for bulk and corporate orders. The larger the volume, the better the value we extend — while never compromising on our premium quality and packaging standards.

Lead times depend on the size and level of customization of your order. Typically:

• Small bulk orders (25–100 units): 10–14 days
  
• Large/customized orders (100+ units): 3–4 weeks
  
  We share clear timelines upfront so you can plan stress-free.